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You are here: Home / VMware Tanzu / Quick Tip - Rebooting VCSA causes vSphere with Tanzu to show ESXi hosts not licensed for Workload Management

Quick Tip - Rebooting VCSA causes vSphere with Tanzu to show ESXi hosts not licensed for Workload Management

11.08.2020 by William Lam // 11 Comments

I had just setup a new vSphere with Tanzu environment running on my Intel NUC for an upcoming blog post and after rebooting the vCenter Server Appliance (VCSA), I had noticed the Workload Management UI threw the following licensing error:

None of the hosts connected to this vCenter are licensed for Workload Management.

This was quite strange since both the ESXi host and VCSA was just installed less than a day ago which I was using the default 60 day evaluation that is automatically built in.

The even weirder thing was that I was still able perform operations using the Workload Management APIs, so I figured this must be a vSphere UI bug but could not find a way to get the UI to display. After reaching out to some folks internally, a suggestion was given on using either incognito mode or another browser and to my surprise, that fixed the problem! I suspect there is some cookie that was set during the initial Workload Management enablement when going through the evaluation workflow which now causes this unexpected early check for licensing.

I have already filed an internal bug but if you do hit this problem, simply clear your cookies for the the VCSA and the Workload Management UI will not properly display again.

More from my site

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  • Automated enablement of vSphere with Tanzu using vSphere Zones in vSphere 8
  • Demo of VMware Cloud Consumption Interface (CCI)
  • Beta for VMware Cloud Consumption Interface (CCI) formally Project Cascade
  • Quick Tip - Correctly naming TKR's in Local Content Library for vSphere with Tanzu in vSphere 8

Categories // VMware Tanzu Tags // vSphere with Tanzu

Comments

  1. Paul says

    11/08/2020 at 6:56 am

    HI, I had similar problems after rebooting, but after some time (10 - 15 Minutes) the problem went away..

    Reply
    • Volker Kurth says

      01/07/2023 at 9:53 am

      I have the exact same error message in a freshly installed vSphere 8 environment.
      But the described workaround doesn‘t work in this case. Any ideas? Or is this a known bug?

      Reply
  2. Chang Wang says

    11/08/2020 at 9:54 pm

    Yes, I am facing the same issue! Thanks !

    Reply
  3. Jean-paul says

    12/17/2020 at 5:00 am

    Thanks for the solution, it works for me.

    Reply
  4. ravinderk1982 says

    02/04/2021 at 1:03 pm

    interesting.. thanks for workout.

    Reply
  5. Andy says

    03/24/2021 at 6:37 am

    Thanks for this. Bug still present in 7.0.2

    Reply
  6. Guido Nilgen says

    09/08/2021 at 12:44 am

    Still have this Issue, sucks* 7.02

    Reply
  7. Matt says

    10/06/2021 at 7:51 am

    Excellent solution, worked perfectly

    Reply
  8. byungmun lee says

    10/05/2022 at 6:25 pm

    Does restarting vCenter Server affect already deployed supervisor clusters or workload clusters?

    Reply
    • William Lam says

      10/05/2022 at 7:30 pm

      No

      Reply
  9. kurthv71 says

    01/09/2023 at 3:39 am

    I have the exact same error message in a freshly installed vSphere 8 environment.
    But the described workaround doesn‘t work in this case.
    Any ideas? Or is this a known bug?

    Reply

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Author

William Lam is a Senior Staff Solution Architect working in the VMware Cloud team within the Cloud Infrastructure Business Group (CIBG) at VMware. He focuses on Cloud Native technologies, Automation, Integration and Operation for the VMware Cloud based Software Defined Datacenters (SDDC)

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