The Broadcom Support Portal (BSP) is most likely a new interface for many including myself after the planned VMware by Broadcom Day 2 Transition, which was completed on May 6th, 2024. The BSP is used for more than just support, it is the single place for managing your entitlements/licenses, software downloads, trials, security advisories, knowledge base articles and engaging with the community.
Tip: I have also put together a list of Useful Links for VMware by Broadcom Day 2 Transition in case you have not seen this handy resource.
Note: I know some users are still reporting entitlement issues, you can reach out to support or contact your account team who may be able to assist if you are still unsure. I know several users reported entitlements were finally in their account towards the end of last week, so it may just take a bit longer than expected. I have also seen some of the links on BSP throw 404, but after refreshing it once more, it loads and this might be due to some residual issues with our new CDN provider, CloudFlare.
It definitely took me the whole week to get familiar with the BSP, especially knowing where and how to find things, which was not always the most intuitive. I have been compiling some notes and various tidbits that I have learned over this past week and I wanted to share this in case it can help our customers, partners and colleagues to quickly ramp up on using the BSP.
