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"Shockwave Flash has crashed" workaround for vSphere Web (Flash) Client

10.15.2017 by William Lam // 80 Comments

On Saturday, I started to notice that logins to the vSphere Web (Flex) Client stopped working with Google Chrome. Upon a successful logon, it would immediately crash with "Shockwave Flash has crashed" message. I had seen this message plenty of times in the past and usually restarting Chrome would resolve the problem but this time it looked to be persistent even after a system reboot.

I took to Twitter to see if I was the only one hitting this issue since I was not able to find anything on the web and literally in minutes, I had several dozen replies with folks experiencing the same issue which apparently started several days ago but like most, including myself, thought it was an isolated event.

I thought it was just me, but apparently other folks reporting Flash crashing immediately w/Flash Web Client on latest Chrome. Anyone else? pic.twitter.com/8RWbyPGLG4

— William Lam (@lamw.bsky.social | @*protected email*) (@lamw) October 15, 2017

After a bit of back/fourth and a few other folks chiming in, it looks like Google actually went and published a newer version of Flash (27.0.0.170) with latest Chrome (61.0.3163.100) update. This newer Flash version is not even available for download and the current version as listed on Adobe's website should be 27.0.0.159. This issue not only affects VMware products that uses Flash but any website that has Flash content and I had also noticed few others sharing frustrations on Twitter for other flash-based websites.

Luckily, one workaround that I had found which others have also confirmed is to switch to Firefox which currently does not have this issue Its also been reported that latest updates from Firefox is also distributing the latest Flash which causes the exact same issue. Like most, Chrome is my default browser and it was annoying that I had to switch to another browser but that was the only way I could access the content I needed. Earlier this evening, I was looking at the VMware Reddit Channel and noticed a thread had popped up regarding this exact issue and it looks like more and more folks are now noticing.

[Read more...]

Categories // Not Supported, vSphere Web Client Tags // adobe, flash, shockwave, vsphere web client

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William is Distinguished Platform Engineering Architect in the VMware Cloud Foundation (VCF) Division at Broadcom. His primary focus is helping customers and partners build, run and operate a modern Private Cloud using the VMware Cloud Foundation (VCF) platform.

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